AEGIS Elevator - Sales Growth - Rushneek Singh

NO means not never in case of sales

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That's absolutely correct. In sales, a "no" often doesn't mean a permanent rejection. It could signify one of several things:

Timing: The prospect might not be ready to buy right now.

Objections: There might be concerns or questions that need to be addressed.

Misunderstanding: The prospect might not fully understand the product or service.

Effective salespeople view "no" as an opportunity to gather more information, address concerns, or revisit the conversation at a later time. By persevering and understanding the underlying reasons for the "no," you can often turn it into a "yes" eventually.

Handling Price Objections Effectively Through Value Proposition

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1. Active listening: Understand the customer's concerns and objections.
2. Build rapport: Establish a positive relationship with the customer.
3. Address objections directly:Reframe the objection: Present it in a more positive light.
4. Highlight the value: Emphasize the long-term benefits and ROI.
5. Offer alternatives: Consider providing options or packages that may fit the customer's budget.
6. Use storytelling: Share personal anecdotes or customer stories to illustrate the value.
7. Negotiate strategically: Be prepared to discuss pricing and terms

Send hand Written Birthday wishes to prospectus and clients

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Key Points for Handwritten Birthday Wishes:

1. Personalize: Use their name, reference a shared experience.
2. Quality: Use good stationery, neat handwriting.
3. Timing: Send in advance, follow up if needed.
4. Track: Monitor impact, adjust strategy.

Example Message:

Dear [Name],

Happy Birthday! It's been a pleasure working with you.

Best regards, [Your Name]

Make Your Customers' Pain Your Pain

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Empathy is key in sales. When you truly understand your customer's challenges and make them your own, you build trust and find solutions that truly resonate.

How to do it:

1. Listen actively: Pay attention to their words, tone, and body language.
2. Ask open-ended questions: Encourage them to share their experiences.
3. Validate their feelings: Acknowledge their frustrations and concerns.
4. Put yourself in their shoes: Imagine how you'd feel in their situation.
5. Offer tailored solutions: Use your understanding to provide helpful solutions.

By making your customers' pain your pain, you'll build stronger relationships and close more deals.

Make Your Customers' Problems Your Problems

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Why?

1. Builds trust and loyalty.
2. Positions you as a problem-solver.
3. Increases customer satisfaction and retention.

How?

1. Active listening: Truly understand their needs.
2. Empathy: Put yourself in their shoes.
3. Ownership: Take responsibility for solving their issues.
4. Proactive solutions: Offer solutions before they ask.
5. Follow-up: Ensure their problem is resolved.

Remember: Your customers' problems are your opportunities to shine.